Returns Policy

If you are returning goods that have been ordered in error, or no longer required, you will have to arrange for the goods to be returned to us. The item and packaging must be in perfect and in resalable condition and returned within 28 days. You will need to arrange for the goods to be sent back to our warehouse and cover the costs for the return of goods, we do recommend using a tracked and signed service for more expensive items as we are not responsible for returns arranged by the customer if they are lost or damaged in transit by return. Some returns may be subject to a 20% restocking charge, please ensure that you include paperwork advising your order number in with the return.

 

Returns Address:

Property Maintenance Shop

195 Kentish Town Road

NW5 3LQ

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Delivery Charges

 

Orders - £4.50

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Delivery Times

 

Quoted delivery times are based on the usual delivery time from brand to brand assuming that the item is available in UK stock. Please note that some items listed are not a stocked item so will incur a longer lead time, as soon as your order has been processed by a member of our team we will acknowledge via email if there are any delays on the product/s that you have ordered. Most parcels will be sent via Royal Mail.

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Restocking Charges

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Only products supplied within 28 days will be considered for re-stocking. Our restocking charge is 20% of the value of goods returned. All items must be returned in perfect condition and in their original packaging.

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Cancellation Policy

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If an item has been ordered in error you need to notify us as soon as possible both via email and phone, if the item has not yet been dispatched we can cancel the order and issue a full refund. If goods have already been dispatched or already gone down to packaging you can return in line with our returns policy.

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